Data Security at is core

Security You Can Trust
Compliance You Can Count On

Tracwire protects your agency’s data with the same rigor as the nation’s top federal systems—so you can focus on the mission, not the risk. Our platform meets or exceeds CJIS, FBI, and U.S. Department of Defense standards. Your sensitive information stays secure, encrypted, and always under your control.

Secure Sensitive Data

Why it matters: We use AES-256-bit encryption to protect your data—both in transit and at rest. Only authorized personnel based in the U.S. can access your agency’s data, and each one passes a strict screening process.

Tracwire Security Protocol

Why it matters: Tracwire organizes recruit performance data clearly and completely. Track score trends, incident exposure, and how well each recruit understands key concepts.

Never Lose Data

Why it matters: We back up your data in two separate U.S. regions—east and west coast—for added security. This ensures it stays protected and available, even if one site goes down.

security is our #1 priority

Why Data Security Isn’t Optional in Public Safety

Public safety agencies manage sensitive data every day—personnel records, reports, internal investigations. A breach can expose officers, compromise public trust, and trigger costly legal action. That’s why Tracwire takes full control of security. Our entire platform is built in the U.S. We never outsource development overseas. From coding to deployment, we handle everything in-house to maintain strict quality, compliance, and accountability—unlike many competitors.

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secure from development to deployment

How We Keep Your Data Safe

We secure your data at every stage—from the moment it’s entered to long-term storage and authorized access. All data is encrypted in transit and at rest. User permissions are fully customizable, so agencies control who sees what. Detailed audit trails log every action, and automated alerts notify admins of unusual activity. Unlike providers who settle for minimum standards, we layer multiple defenses to stay ahead of emerging threats.

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data ownership

Your Data. Always Yours. Always Secure.

Agencies keep full ownership and control of their data. You can export it anytime—no hidden barriers, no vendor lock-in. We never share, sell, or hold your data hostage. Transparency and control are built into every part of Tracwire.

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Tracwire and AWS Gov-cloud

Purpose-Built on Secure, Scalable GovCloud Infrastructure

Tracwire is the first to deliver an integrated software platform built on true multi-tenant cloud architecture within AWS GovCloud. That means CJIS-compliant data handling, seamless updates with no downtime, and clear, annual pricing you can count on.

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faq

Common Security Questions

Is Tracwire CJIS-compliant?

Yes. All our systems and processes meet CJIS standards, including data encryption, access controls, and audit trails.

Where is our data hosted?

We use AWS GovCloud (U.S.), a secure environment designed for government data. Your data never leaves the U.S.

Can we export or delete our data?

Yes, for the most part, Agencies have full control. You can export your data anytime or request deletion as needed.

Do you outsource development?

No. Tracwire is built and maintained entirely in the U.S. by our in-house team. We do not outsource to overseas vendors.

What happens if there’s a security incident?

We have a tested incident response plan. You’ll be notified immediately, and we’ll work closely with your team until the issue is resolved.

What is AWS GovCloud, and why does it matter?

AWS GovCloud is a secure cloud environment designed specifically for U.S. government agencies and contractors. It offers enhanced security, compliance, and data residency—all critical for public safety software.

Who can access our agency’s data?

Only users within your agency can access your data; other public safety personnel from other agencies, cannot. On the Tracwire side, only authorized U.S.-based personnel with background checks can access your data. We strictly control and audit access to meet compliance and security standards.

Will software updates cause downtime?

No. Tracwire uses a true multi-tenant cloud setup, so updates happen automatically with no interruption to your service.

Does Tracwire support Single Sign-On (SSO)

Yes. We support SSO integration with agency identity providers for secure and streamlined access.

How is user access managed in Tracwire?

User access is managed through role-based permissions controlled in the Core Personnel Management system. You decide who can see and do what.

How often is our data backed up?

We perform regular, automated backups in multiple U.S. regions and validate them to ensure recovery integrity.

Ready to See Tracwire in Action?

Gain Deeper Insights with Our Advanced Analytics. Transform your recruits into well-rounded professionals and significantly boost field training productivity. Experience the power of our solution firsthand—request your personalized demo today!
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Data Drives Action
(888) 807-1776
sales@tracwire.com
27501 SW 95th Ave, Ste 910
Wilsonville, OR 97070
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